Terms of Service
Effective Date: October 08, 2026 • Last updated: October 08, 2026
THESE TERMS OF SERVICE (the “Agreement”) GOVERN CUSTOMER’S RECEIPT, ACCESS TO, AND USE OF THE UNFRACT SERVICE PROVIDED BY MEYOU SRL (“MEYOU”). IN ACCEPTING THIS AGREEMENT BY PURCHASING ACCESS, SIGNING UP FOR EARLY ACCESS OR A FREE PLAN, OR CLICKING A BOX INDICATING ACCEPTANCE, CUSTOMER AGREES TO BE BOUND BY ITS TERMS.
THE INDIVIDUAL ACCEPTING THIS AGREEMENT DOES SO ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY (“Customer”); SUCH INDIVIDUAL REPRESENTS AND WARRANTS THAT THEY HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THIS AGREEMENT. IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT DOES NOT HAVE SUCH AUTHORITY, OR THE APPLICABLE ENTITY DOES NOT AGREE WITH THESE TERMS AND CONDITIONS, SUCH INDIVIDUAL MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE OR RECEIVE THE SERVICE.
Capitalized terms have the definitions set forth herein. If you have any inquiries regarding this Agreement, please contact our legal desk at team@meyou.company.
The Service
1.1 Service Description
MEYOU Srl is the owner and provider of Unfract, a unified productivity and workspace platform designed to eliminate SaaS fragmentation for modern product and engineering teams. The Service includes integrated features for task management, calendar scheduling, automated meeting notetaking, documentation, team chat, and an integrated AI hub. Customer is solely responsible for all User Submissions uploaded, posted, or generated through the Service.
1.2 Customer’s Subscription
Subject to the terms of this Agreement, Customer may purchase a subscription to, and has the right to access and use, the Service as specified in one or more ordering screens agreed to by the parties through Unfract’s website that reference this Agreement and describe the business terms related to Customer’s subscription (“Order(s)”). All subscriptions will be for the period described on the applicable Order (“Subscription Period”). Use of and access to the Service is permitted only by individuals authorized by Customer and for Customer’s own internal business purposes and not for the benefit of any third party (“Users”).
1.3 Ownership & Intellectual Property
MEYOU Srl owns all rights, title, and interest in and to Unfract, including the software, interface, documentation, content, and underlying algorithms. All rights not expressly granted to Customer are reserved by MEYOU Srl.
1.4 Permissions & Affiliates
The Service contains customizable settings allowing each User to give permission to other Users to perform various tasks within the Service (“Permissions”). It is also solely Customer’s responsibility to set and manage all Permissions, including which Users can set such Permissions. Accordingly, Unfract will have no responsibility for managing Permissions and no liability for the Permissions set by Customer and its Users.
Customer may, at its option, provide access to the Service and Documentation to its Affiliates, in which case all rights granted, and obligations incurred, under this Agreement will also inure to the benefit of such Affiliates. Customer represents and warrants that it is fully responsible for any breach of this Agreement by its Affiliates and that Customer has the power to negotiate this Agreement on behalf of its Affiliates. Any claim by an Affiliate against Unfract will be brought by Customer and not the Affiliate.
Restrictions
2.1 Customer’s Responsibilities
Customer is responsible for all activity on its Users’ accounts unless such activity is caused by a third-party bad actor able to access Customer’s account by exploiting vulnerabilities in the Service itself. Customer will ensure that its Users are aware of and bound by obligations and restrictions stated in this Agreement, and Customer will be responsible for breach of any such obligation by a User.
2.2 Use Restrictions
Customer agrees that it will not, and will not allow Users or third parties to, directly or indirectly:
- Derivative Works: Modify, translate, copy, or create derivative works based on the Service.
- Reverse Engineering: Reverse assemble, reverse compile, reverse engineer, decompile, or otherwise attempt to discover the object code, source code, non-public APIs, or underlying algorithms of the Service.
- Commercial Exploitation: License, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share, or otherwise commercially exploit or make the Service available to any third party.
- Branding Notices: Remove or obscure any copyright, trademark, or other proprietary notices, legends, or Unfract branding contained in or on the Service.
- Legal Compliance: Use the Service in any way that violates any applicable federal, state, local, or international law or regulation.
- Security & Integrity: Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, including by introducing viruses, flood pings, or denial-of-service attacks.
- Competitive Products: Access the Service to build or support competitive products or services.
- Sanctions & Export: Use the Service in violation of applicable economic sanctions or export trade laws.
If Customer is using the Service in a manner that causes significant harm or threatens platform security, Unfract may temporarily suspend access, using commercially reasonable efforts to give prior notice and limit suspension to affected accounts.
2.3 API Access Restrictions
As part of provision of its Service, Unfract may provide Customer with access to one or more application program interfaces (“API(s)”). Unfract may, in its sole discretion, set and enforce limits on Customer’s use of the API, and Customer agrees to adhere to such limits. Unfract may also suspend Customer’s access to the API or cease providing the API at any time.
Third-Party Applications
The Service may work together with third-party products, services, or applications that are not owned or controlled by Unfract (e.g., GitHub, calendar providers, identity systems) (“Third-Party Applications”), and Customer, at its sole option, may choose to use such Third-Party Applications.
If necessary for the Service and the Third-Party Application to work together, Customer will provide its login credentials or authorization tokens to Unfract solely for the purpose of enabling the integration, representing and warranting that it has all necessary rights to do so.
Unfract does not endorse and expressly disclaims all representations and warranties relating to any Third-Party Applications. Customer’s use of Third-Party Applications is at Customer’s own risk and subject solely to the terms agreed upon with respective third-party providers.
Payment Obligations
4.1 Fees
Customer will pay for access to and use of the Service as set forth on the applicable Order (“Fees”). All Fees will be paid in the currency stated in the applicable Order or, if no currency is specified, U.S. dollars. Payment obligations are non-cancelable and, except as expressly stated in this Agreement, non-refundable. Unfract may modify its Fees or introduce new fees in its sole discretion. Customer always has the right to choose not to renew its subscription if it does not agree with any new or revised Fees.
4.2 Payment & Processing
Unfract, either directly or through its third-party payment processor (“Payment Processor”), will charge Customer for the Fees via credit card or ACH payment. Recurring charges (e.g., monthly or annual billing) will be charged automatically without further authorization from Customer until termination of the subscription. Customer is responsible for keeping billing and payment methods current and accurate.
4.3 Taxes
Fees do not include any taxes, levies, duties, or governmental assessments (including VAT, sales, or withholding taxes). Customer is responsible for paying all applicable Taxes associated with its purchases hereunder, other than taxes assessable against Unfract based on its income, property, or personnel.
4.4 Failure to Pay & Disputes
If Customer fails to pay any Fees when due, Unfract may suspend access to the Service. Customer authorizes Unfract to make multiple re-attempts at charging the payment method. If Customer disputes an invoice, notice must be given within sixty (60) days after the closing date of the applicable billing statement.
4.5 AI Services Fees
Notwithstanding Section 4.1, fees for AI Services shall be governed by the AI Addendum, which may include usage-based billing calculated on consumption metrics (e.g., tokens, API calls, or compute units) in addition to or in lieu of the subscription Fees set forth in an Order.
Term and Termination
5.1 Agreement Term and Renewals
Subscriptions commence on the Subscription Start Date specified in the applicable Order and continue for the Subscription Period. Subscriptions renew automatically unless Customer provides notice of non-renewal (via workspace settings or email to team@meyou.company). If cancelled, Customer’s workspace will automatically downgrade to the Free Version.
5.2 Termination for Cause
Either party may terminate this Agreement upon written notice if the other party materially breaches this Agreement and fails to cure such breach within thirty (30) days of receiving written notice. Unfract may terminate access to the Free Version at any time upon notice.
5.3 Effect of Termination
If Customer terminates due to Unfract’s uncured material breach, Unfract will refund any unused, prepaid Fees for the remainder of the Subscription Period. Upon termination, all rights and licenses immediately cease. Within thirty (30) days of termination for cause or workspace deletion, Unfract will delete all Customer Data and User Submissions, unless legal retention obligations apply.
5.4 Survival
Provisions regarding Ownership, Third-Party Applications, Payment Obligations, Term & Termination, Warranty Disclaimers, Limitation of Liability, Indemnification, Confidentiality, Data & AI Services, and General Terms will survive any termination of this Agreement.
Warranties and Disclaimers
6.1 Customer Warranties
Customer represents and warrants that all User Submissions submitted by Users comply with all applicable domestic and international laws, rules, and regulations.
EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, THE SERVICES AND ALL RELATED COMPONENTS AND INFORMATION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. UNFRACT EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CUSTOMER ACKNOWLEDGES THAT UNFRACT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
Limitation of Liability
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, AND EXCEPT FOR (I) CLAIMS ARISING FROM CUSTOMER’S BREACH OF SECTION 2.2 (USE RESTRICTIONS), (II) A PARTY’S OBLIGATIONS UNDER SECTION 8 (INDEMNIFICATION) OR (III) A PARTY’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, NEITHER PARTY WILL BE LIABLE WITH RESPECT TO ANY CAUSE ARISING OUT OF THIS AGREEMENT FOR:
- INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES;
- DAMAGES BASED ON LOSS OF REVENUES, PROFITS, CORRUPTION OF DATA, SYSTEM FAILURE, OR INABILITY TO USE THE SERVICE; OR
- ANY DAMAGES THAT IN THE AGGREGATE EXCEED THE TOTAL FEES PAID OR PAYABLE BY CUSTOMER FOR THE SERVICE IN THE TWELVE (12) MONTH PERIOD PRECEDING THE CLAIM.
These limitations apply whether or not a party has been advised of the possibility of such damages and notwithstanding any failure of essential purpose of any limited remedy.
Indemnification
8.1 Unfract’s Intellectual Property Indemnification
Unfract will defend Customer and its Users, officers, directors, and employees against any third-party claim alleging that the Service infringes such third party’s intellectual property rights (patents, copyrights, trademarks), paying agreed settlements or final court judgments. Exclusions apply if infringement arises from unauthorized combinations, modifications, or misuse of the Service.
8.2 Customer’s Indemnification
Customer will defend Unfract and its officers, directors, and employees against any third-party claim arising from the processing of User Submissions in accordance with this Agreement, paying agreed settlements or final court judgments.
8.3 Procedures & Mitigation Options
Indemnification is conditioned on prompt written notice, granting sole control of the defense and settlement, and reasonable cooperation. If an infringement claim occurs or is likely, Unfract may (a) procure continuing rights, (b) modify the Service to be non-infringing, (c) substitute an equivalent service, or (d) terminate the Agreement and refund prepaid, unused Fees.
Confidentiality
9.1 Definition & Scope
Each party understands that the other party may disclose business, technical, or financial information relating to its business that reasonably should be understood to be confidential (“Confidential Information”). Unfract’s Confidential Information includes non-public platform features and performance benchmarks; Customer’s Confidential Information includes User Submissions.
9.2 Protection Standard & Compelled Disclosure
The Receiving Party will protect the Disclosing Party’s Confidential Information using no less than a reasonable degree of care, limiting access strictly to representatives on a need-to-know basis under binding confidentiality obligations. Compelled disclosure by court order is permitted with prompt prior notice where legally allowed.
9.3 Feedback License
If Customer provides suggestions, feedback, or comments regarding the Service, Customer grants Unfract a royalty-free, worldwide, perpetual, irrevocable, fully transferable license to use and incorporate such Feedback into its platform without restriction.
Data & AI Services
10.1 User Information & Customer Submissions
Customer and its Users provide account information (name, email, credentials) upon accessing the Service. Customer grants Unfract the right to process User Information to provide, secure, and operate the platform. Customer retains full ownership of all User Submissions, granting Unfract a non-exclusive license solely to operate and deliver the Service.
10.2 Service Telemetry & Data Protection
Unfract collects anonymized, aggregated telemetry data regarding system performance and usage metrics. Unfract implements state-of-the-art administrative, technical, and physical safeguards in accordance with our Data Processing Agreement (DPA) and GDPR standards.
10.3 AI Hub & Machine Learning Features
To the extent Customer accesses or uses any artificial intelligence or LLM features connected to project repositories, such use shall be governed by Unfract’s AI Services Addendum. Customer Data processed in connection with AI Services remains safeguarded under our strict enterprise security commitments.
General Terms
11.1 Publicity
Unfract may display Customer’s name and logo on its website and marketing materials solely with Customer’s prior written consent.
11.2 Force Majeure
Neither party is liable for failure or delay caused by events beyond reasonable control (natural disasters, war, grid outages, hosting utility failures).
11.3 Changes to Terms
Unfract may unilaterally modify this Agreement by providing at least thirty (30) days prior notice and posting updates at unfract.com/terms.
11.4 Governing Law & Jurisdiction
Governed by the internal laws of the State of Delaware. Exclusive jurisdiction in New Castle County, Delaware; jury trial waived.